Privacy Policy
Last updated: March 30, 2026
Luxury Hot Tubs ("we," "us," or "our") operates the website luxuryhottubs.net and associated landing pages. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a form requesting information about our products and services.
Information We Collect
When you fill out a form on our website, we may collect the following personal information: your name, phone number, email address, and responses to product preference questions (such as your intended use, desired capacity, ownership history, and purchase timeline). We may also collect technical data such as your IP address, browser type, and referring URL for analytics purposes.
How We Use Your Information
We use the information we collect to: respond to your inquiry and provide personalized hot tub recommendations; contact you by phone, email, or SMS to schedule consultations; send appointment reminders and follow-up communications; improve our website, services, and marketing efforts; and maintain records of customer interactions.
SMS Communications
By checking the SMS consent box on our form, you expressly agree to receive text messages from Luxury Hot Tubs, including appointment reminders, promotional offers, and informational messages related to hot tubs, cold plunge tubs, and saunas. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance. Your consent to receive SMS is not a condition of purchase.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with: service providers who assist us in operating our business (such as CRM platforms, email services, and analytics tools); and as required by law or to protect our legal rights.
Data Storage and Security
Your information is stored in secure, industry-standard systems including our CRM platform. We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission over the Internet is 100% secure.
Your Rights
Depending on your location, you may have the right to: access the personal data we hold about you; request correction or deletion of your personal data; opt out of marketing communications at any time; and request that we limit our use of your data. California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to request deletion.
Cookies and Analytics
Our website may use cookies, pixels, and similar tracking technologies to analyze website traffic and optimize your experience. You can control cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Luxury Hot Tubs
Indio, CA 92203
Phone: (760) 978-5823
Website: luxuryhottubs.net